The Google Cloud and Openreach partnership uses AI, data analytics and digital twins to optimise fleet operations, accelerate fibre rollout and reduce carbon emissions.
- Accelerating the rollout of high-speed fibre broadband
- AI-driven fleet optimisation reduces emissions and operational costs
- How BigQuery’s geoanalytics capabilities are supporting Openreach
- Digital twin technology supports sustainable fibre network expansion
- Gemini Enterprise accelerates data engineering and analytics
- Leadership comments on sustainability and network transformation
- Fibre rollout supports wider UK decarbonisation goals
Accelerating the rollout of high-speed fibre broadband
Openreach has expanded its collaboration with Google Cloud to deploy artificial intelligence and advanced data analytics aimed at reducing emissions, improving operational efficiency and accelerating the rollout of high-speed fibre broadband across the UK.
The initiative uses Google Cloud technologies including Vertex AI, BigQuery and Gemini Enterprise to optimise the company’s nationwide engineering operations and commercial fleet while supporting its broader sustainability strategy.
Openreach operates the UK’s largest broadband network and the country’s second-largest commercial vehicle fleet, with approximately 24,000 vans travelling nearly 200 million miles each year.
AI-driven fleet optimisation reduces emissions and operational costs
By migrating fleet telematics data to Google Cloud, Openreach is using advanced geoanalytics to improve how vehicles are deployed and maintained across its nationwide network.
The initiative is designed to reduce unnecessary mileage, cut emissions and improve operational efficiency, while also generating millions of pounds in annual savings.

How BigQuery’s geoanalytics capabilities are supporting Openreach
Accelerate the transition to electric vehicles
Openreach is using real-world fleet data — including vehicle routes, usage patterns and charging availability — to identify where electric vans can replace diesel vehicles most effectively.
This data-driven approach has helped the company deploy EVs faster, with the additional vehicles removing approximately 10,000 tonnes of CO2e from the road every year.
Reduce mileage and fuel consumption
Geoanalytics insights allow Openreach to identify the root causes of excessive travel and idling, helping reduce fuel usage, particularly in clean air zones.
Improve fleet availability and uptime
Data analysis is also helping minimise “vehicle off road” (VOR) time by ensuring the right vehicles are available where they are needed most.
Enable proactive vehicle maintenance
Fleet data can now be converted into actionable insights to identify potential faults early, supporting safer and more reliable vehicle operations.

Digital twin technology supports sustainable fibre network expansion
Openreach is also using Google Cloud’s Vertex AI to create a digital replica of the UK’s transportation corridors, helping engineers plan fibre deployments more efficiently.
The digital twin integrates data covering 35 million homes and businesses with national road, rail and waterway networks as well as Openreach’s existing broadband infrastructure.
By visualising this combined data, planners can identify where full-fibre infrastructure can be extended sooner, enabling a smarter and more sustainable expansion of the company’s gigabit broadband network.
Gemini Enterprise accelerates data engineering and analytics
Openreach is also deploying Gemini Enterprise, Google Cloud’s agent orchestration platform, to improve engineering productivity.
The platform enables data engineers to automatically convert complex legacy queries into production-ready BigQuery code.
According to the company, this automation has already reduced time-to-insight by more than 50%, allowing engineering teams to focus on building new data-driven solutions rather than maintaining legacy code.
Leadership comments on sustainability and network transformation
“As the builder of the UK’s largest broadband network and operator of the country’s second largest commercial vehicle fleet, we take our responsibilities seriously,” said James Tappenden, managing director, fibre first & shared services at Openreach. “By applying Google Cloud’s technologies to real operational challenges, we’re seeing practical, measurable benefits — from connecting more families to gigabit broadband faster, to cutting vehicle emissions across our workforce. This partnership is helping us work smarter, move quicker, and build a more sustainable network for the UK.”

Maureen Costello, vice president, UKI and SSA at Google Cloud, added: “By harnessing the power of AI, and empowering its engineering teams with Gemini Enterprise, Openreach isn’t just visualising data; it is using it to make real-world changes that benefit the British public and the environment. We are proud to support Openreach’s journey toward a more connected and sustainable future.”

Fibre rollout supports wider UK decarbonisation goals
Openreach is currently investing £15 billion to build a full-fibre broadband network reaching 25 million homes and businesses by the end of 2026, with plans to potentially expand coverage to 30 million premises by the end of the decade if investment conditions remain supportive.
The network has already reached 22 million premises, with thousands more added every week.
According to research cited by the company, nationwide full-fibre broadband could eliminate 400 million commuter trips annually, helping reduce emissions by enabling remote working and digital connectivity.


