Evri Group has announced that it is now delivering more than one billion parcels annually after reporting a record financial year. The company said parcel volumes increased by 17 per cent during FY25/26, supported by an £80 million investment programme focused on operations, customer service and its delivery network.
Growth driven by investment and expansion
The milestone follows the completion of Evri’s merger with DHL eCommerce UK in October 2025, which brought together expanded delivery capabilities and enabled the group to exceed its previous one billion parcel target three years earlier than planned. Evri Group has now set a new ambition to deliver 1.4 billion parcels annually by 2030.
For the 52 weeks to 28 February 2026, Evri Group reported revenue growth of 29 per cent to £2.38 billion, while Group Adjusted EBITDA increased by 18 per cent to £402 million.
The company said the latest results reflect a transformational year following its merger with DHL eCommerce UK and acquisition of Coll-8, an Irish independent customs clearance and logistics specialist, in May 2025.
The enlarged group now operates across six brands: Evri; Evri Premium – A Network of DHL; Evri Fulfilment; Evri International; UK Mail; and Coll-8. Together, these provide delivery, premium services, B2B mail and specialist customs clearance capabilities.
Changes in shopping habits
Martijn de Lange, CEO at Evri, said:
“Shopping habits have changed for good. The growth of online small businesses, social commerce and pre-loved marketplaces last year is driving parcel volumes higher, with the combined Evri Group now delivering more than one billion parcels annually. Following significant investment in our service, operations and people this year, including £50m to more than double our ParcelShop and locker network by 2030, we are focused on meeting customers where they are, with greater flexibility, convenience and choice.
The formation of Evri Group, through our merger with DHL eCommerce UK and acquisition of Coll-8, means we are better placed than ever to offer greater reach and more ways for customers to send, receive and return parcels at a fair price. Our ambition is to become the UK’s largest parcel company by 2030, delivering 1.4 billion parcels a year. We will achieve that by continuing to invest in our network, technology and people, while maintaining the quality of service our customers expect. Thank you to our colleagues and couriers, whose dedication makes this success possible every day.”
Technology investment supports delivery operations
Evri Group increased capital expenditure to £80 million during 2025/26, compared with £57 million in 2024/25, with investment focused on infrastructure, automation and service improvements.
Around £30 million has been invested in automated sortation technology at Evri’s Barnsley super hub. This includes £25 million for a third tier of sortation and a £4 million small item sorter, which the company said will enable the site to process up to 1.5 million parcels per day by Christmas 2026.
The group has also invested in artificial intelligence (AI)-powered technology, including Veri-snap, which reviews millions of delivery photographs each day to support delivery quality and standards.
A new courier app uses AI to enhance delivery quality, compliance and consistency across the final mile, while customer-facing improvements include an upgraded AI chatbot, faster digital customer journeys and a new real-time client portal.
Expanding parcel collection and return networks
Evri has announced a £50 million investment in its ParcelShop and locker network, with plans to expand to 25,000 UK locations by 2030.
The expansion will more than double its current network and includes the introduction of its own smart lockers. During FY25/26, the network exceeded 11,000 locations, giving customers more options for collecting, returning and managing deliveries.
Supporting changing e-commerce demand
Evri said growth in pre-loved marketplaces, social commerce and online small businesses has contributed to rising parcel volumes.
The company highlighted increasing demand from platforms such as Vinted, eBay, Depop, TikTok Shop and Instagram, as consumers continue to use online channels for buying, selling and returning goods.
The group said it is positioned to support these trends through its partnerships with retailers, marketplaces, pre-loved platforms and small businesses.
Sustainability and social impact initiatives
During the year, Evri achieved EcoVadis Gold accreditation, placing it among the top five per cent of businesses globally for sustainability performance.
The company has also expanded its electric fleet to 427 vehicles, representing 17 per cent of its total fleet, and joined the United Nations Global Compact.
Evri published its first Social Impact Report during the year and continued its partnership with Scope, raising more than £180,000 since the start of the partnership.
The company employs more than 12,000 people and works with more than 30,000 self-employed couriers and drivers across the UK.
This article was produced by the editorial team at EME Outlook and published as part of the Outlook Publishing global network of B2B industry magazines.
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