Amazon Business has expanded its AI and spend management capabilities for Prime Business members, introducing new automation, analytics and spend governance features designed to help procurement teams improve visibility, reduce manual work and make faster purchasing decisions.
- Amazon Business targets procurement efficiency with new AI capabilities
- Procurement teams face mounting pressure to do more with less
- What is Amazon Quick?
- Spend management tools gain deeper visibility and governance
- AI-powered anomaly detection broadens access
- Large organisations seek greater control through integration
- Supply Chain Outlook Podcast
Amazon Business targets procurement efficiency with new AI capabilities
Amazon Business has announced a suite of new AI-powered tools and enhanced spend management capabilities aimed at helping procurement teams navigate growing operational complexity.
Unveiled at Amazon Business Exchange (ABX) 2026, the updates focus on enabling organisations to move beyond transactional purchasing towards more intelligent, data-driven procurement. The enhancements include the UK rollout of Amazon Quick, an AI assistant designed to automate workflows, alongside upgraded spend visibility and anomaly detection tools for Prime Business members.
The launch reflects a wider shift in procurement priorities, as organisations seek technologies that can simultaneously improve efficiency, strengthen governance and free teams to focus on strategic decision-making.
Procurement teams face mounting pressure to do more with less
According to Amazon Business’s latest State of Procurement research, procurement leaders increasingly recognise the importance of technology in responding to heightened demands.
The report found that:
- 73% of senior leaders believe stronger data and analysis capabilities will be critical to improving operations over the next two years.
- 47% of procurement decision-makers say balancing efficiency with growing operational demands remains their biggest challenge.

Speaking at ABX 2026, Céline Vuillequez, Vice President, Amazon Business Europe, said:
“Our customers aren’t short of ambition, they’re short of time. They’re juggling more systems, suppliers and pressure than ever. But the organisations getting ahead in procurement aren’t just buying more efficiently, they’re buying more intelligently.
“They’re using data to anticipate demand, AI to eliminate repetitive tasks, and analytics to drive smarter spending. That’s the standard we’re building toward, giving Prime Business members, regardless of size, the tools to focus less on process and more on the decisions that move their organisation forward.”
What is Amazon Quick?
The headline announcement was the UK introduction of Amazon Quick, an AI assistant designed to automate everyday business tasks and support decision-making across procurement and other functions.
Available from 30 June, Prime Business members on Basic, Small, Medium and Unlimited plans will receive 20% off the Quick Plus plan, supporting up to 300 users.
Unlike traditional AI tools focused solely on answering questions, Amazon says Quick is designed to take action within existing workflows.
Key capabilities include:
- Connecting data and applications
- Quick integrates with thousands of applications and data sources, including built-in connectors for platforms such as Slack and Microsoft Outlook
- Users can automate manual tasks, conduct research and generate deliverables
Procurement use cases:
- Researching competitors to pressure-test pricing strategies
- Pulling together relevant cost information
- Identifying risks within proposed agreements
- Reviewing vendor proposals against historical agreements and flagging areas for negotiation
- Generating reports using an organisation’s own files and datasets
- Learning organisational priorities
The assistant can proactively surface information requiring attention while only acting with explicit user approval, helping organisations maintain control over data and decision-making.
Customers in the U.S. are already benefiting from Amazon Quick, including Keith Lillico, Founder of Lillico Learning – an education development company specialising in corporate training solutions – and Prime Business member said:
“I’ve used AI throughout my business quite a bit, but nothing that’s centralised. Quick starts to bring a lot of those fringe pieces into the centre in one location, and it gives me ideas of what I probably haven’t thought of yet.
As a small business owner, I’m managing the business and working the front line with my employees every day. I see Quick freeing up capacity for me, not handling the simple business operations parts quite as much, so I can allocate more time to projects that need a closer eye, or take on new ones entirely, because a lot of the administrative time has been freed up.”
Spend management tools gain deeper visibility and governance
Alongside Quick, Amazon Business announced enhancements to its existing spend management capabilities, aimed at improving financial oversight without increasing administrative burden.
The upgraded Spend Visibility dashboard now offers:
- A redesigned user interface
- Expanded access for more users across the organisation
- Near real-time data updates
- 24 months of historical data, doubling the previous 12-month period
The additional history is intended to help organisations identify seasonal spending trends, assess the impact of policy changes and build stronger evidence-based business cases.
AI-powered anomaly detection broadens access
Enhancements to Spend Anomaly Monitoring include:
- Expanded access beyond administrators to finance and group administrator roles.
- Weekly digest emails highlighting unusual spending patterns.
- AI-driven transaction analysis designed to identify purchases falling outside established norms.
By embedding alerts into existing workflows, Amazon aims to make spend governance a continuous activity rather than a separate reporting exercise.
Large organisations seek greater control through integration
Amazon Business also highlighted how larger enterprises are using technology integration to streamline purchasing.
One example is ams OSRAM, which integrated Amazon Business with its SAP Ariba procurement system to improve visibility and simplify buying processes across its operations.
The integration reduced approval times from approximately seven days to less than one day while lowering operational workloads and delivering price reductions within its IT category.
Tobias Eberhard, Procurement Process Expert and SAP Ariba Lead at ams OSRAM, said:
“Having clearer visibility over spend has changed the role procurement can play.
“With better insight and less manual work, we’re able to focus more on where we add real value – making faster decisions, improving efficiency, and supporting the wider business more strategically.”
Supply Chain Outlook Podcast
Céline Vuillequez, Vice President, Amazon Business Europe will be the first guest on the new Supply Chain Outlook Podcast.
Subcribe here or wherever you get your podcasts.
This article was produced by the editorial team at EME Outlook and published as part of the Outlook Publishing global network of B2B industry magazines.
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