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Accor has launched its 2026–2030 “Hosting Change” sustainability roadmap, setting measurable targets across decarbonization, workforce development, guest experience and community engagement as it pushes responsible hospitality and shared value across its global hotel network.
Accor has introduced “Hosting Change,” its new sustainability roadmap for 2026–2030, designed to embed responsible hospitality deeper across its operations while creating long-term value for owners, guests, employees, suppliers and communities.
The roadmap is built around four strategic pillars:
Future-proofing hotel assets through decarbonization, resource efficiency and responsible sourcing
Empowering talent through human rights protections, inclusion and workforce development
Elevating guest experience with accessibility, eco-certifications and more sustainable food offerings
Strengthening broader ecosystems through biodiversity, supplier engagement and community support
The initiative builds on more than 50 years of sustainability work at Accor and introduces measurable commitments for 2030, alongside what the company calls “extra mile” initiatives designed to push innovation beyond baseline compliance.
“We are launching Hosting Change, our sustainability roadmap for 2026–2030,” said Coline Pont, Chief Sustainability Officer at Accor. “Built on solid foundations and co-created with our key stakeholders, it carries one clear ambition: turning sustainability into shared value for every stakeholder – Heartists®, guests, owners, communities, and broader ecosystems.”
Decarbonisation and Circularity at the Core
Under its “Ensure Future-Proof Places” pillar, Accor is focusing on reducing emissions and optimising resource consumption across hotel development and day-to-day operations.
It is supporting owners with responsible design guidance so that new and renovated properties embed sustainability from the outset. It is also applying the same expectations across its supply chain by working with suppliers that align with its responsible sourcing standards.
As part of its “extra mile” strategy, Accor aims to pilot more than 100 breakthrough solutions for resource efficiency and circularity across its network by 2030, with the goal of scaling successful innovations and sharing them across the wider hospitality industry.
Workforce Development and Social Mobility
Accor’s “Empower All Talent” pillar focuses on strengthening workforce inclusion and improving working conditions across its network.
It will continue to uphold human rights standards while ensuring employees work in safe, fair and dignified environments. It also plans to equip staff across all levels of hotel operations with the knowledge and tools needed to contribute to sustainability goals.
A major target within this pillar is its social mobility program, which aims to train and mentor people facing barriers to employment and certify 20,000 people into hospitality pathways by 2030.
Guest Experience Becomes a Sustainability Driver
Accor is also positioning sustainability as a core part of guest experience.
It is improving accessibility for guests with disabilities, creating safer environments for LGBTQI+ travellers, and expanding third-party eco-certifications to improve visibility and trust among guests and online travel agencies.
Its food and beverage strategy will also shift significantly, with a target of making 35% of dishes plant-forward—including vegan and vegetarian options—across hotels and restaurants by 2030.
“We create spaces where people feel welcomed, cared for, and transformed,” said Pont. “As the sustainability transition reshapes our industry and our guests’ expectations, we embrace this change – we host it.”
Extending Sustainability Beyond Hotel Walls
Through its “Engage with Broader Ecosystems” pillar, Accor is focusing on biodiversity, local partnerships and supplier resilience and it will work more closely with suppliers by providing guidance and tools to support their own sustainability transitions, while also protecting and restoring biodiversity around its properties.
One of its most ambitious social commitments is making 1,000 hotels available as places of protection for people experiencing violence by 2030.
“With Hosting Change, we mobilise and empower hotel owners and teams to shape a responsible hospitality that creates shared and lasting value,” Pont said.
This article was produced by the editorial team at EME Outlook and published as part of the Outlook Publishing global network of B2B industry magazines.
Outlook Publishing delivers industry insights, company stories, and sector coverage across manufacturing, mining, construction, healthcare, supply chains, food production, and sustainability.
EME Outlook provides ongoing coverage of organisations and developments shaping industries across Europe and the Middle East.
